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Mike Ridpath
Mike Ridpath
Senior Manager Products and Services
Bellingham, Washington
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How to Create a Corporate Culture that Inspires its Workforce

A leader needs to create a culture, otherwise it will create itself! Here are four steps to help you create a lasting organizational culture.

Written Jun 25, 2008, read 362 times since then.

 

Four steps to creating a culture that lasts. The role of the leader or senior management is to act as a governing force in the creation and maintaining of the organizational culture. The leader needs to create a culture otherwise it will create itself!

First, create a mission, vision statement and core values. For example my company’s mission: “HAMFLAP was created for one purpose-to instill the principles of fun and laughter throughout the business world; while creating superior quality products and services for our customers and communities through leadership, innovation and partnerships.” When creating the mission I asked myself where I wanted the company to go and to what I wanted us to adhere. This set the initial direction. Next I needed the staff to see the mission and make it visible and explain exactly what it meant to us within our staff meetings.

In addition, the mission, or vision statement and core values need to be posted on the website and within the office. Allow your employees to help with the creation process. This creates buy-in and makes it their own. For example, my company’s values came through a collaborative effort: Innovative, Creative, Professional, Inspiring, Compassionate, Leaders, Dedicated and Committed. After getting your core values figured out broadcast them on some of your marketing material. This is not only the foundation your culture is created upon, but also it is the driving force.

Second, ignite yourself and your team in the direction you plan to be heading. Vision casting is an important element in creating a company’s culture. It’s the end ideal and goal we are all working towards. The vision comes from the leader’s experience, inspiration and analysis. When deciding where the company needs to go one finds their self already in the process of creating the culture. By verbalizing clearly where the company is heading this creates excitement.

Third, what gets recognized gets done and what gets rewarded gets done first. Setting up an employee appreciation program, celebration of a project well done, year of service recognition, safety awareness recognition, employee of the month, or allowing for a picture board lets employees feel more appreciated and creates a good atmosphere. Setting realistic goals and tying team member’s goals into organizational goals allows for culture to be developed. It is important to grow leaders who not only understand the work, live the philosophy and teach others, but strive to make the organization a continuous learning environment.

Fourth, sustain and self-discipline. As a leader it is your job to go back to the original blueprint from time-to-time to make sure you are heading in the desired direction. The team is the wheels for moving the culture forward while the leader steers. The nasty word nobody likes is self-discipline but as a leader you need to be leading from the forefront.

Remember, as the point person, always take the lead in creating the corporate culture. Otherwise it creates itself, flounders, or develops several sub-cultures. Leaders cast the vision, create the mission, set the pace and live the core values.

Learn more about the author, Mike Ridpath.

Comment on this article

  • Hsuan-Hua Chang, PCC, MS
    Posted by Hsuan-Hua Chang, PCC, MS, Seattle, Washington | Jun 27, 2008

    Leaders do influence corporate culture by their actions. Howard Behar, Former Persident of Starbucks helped establish the Starbucks culture that stresses the importance of people (employees and customers) over profits.

    In his book "It's Not About the Coffee", he said "my whole life, I've been driven to learn, grow and lead".

    We need more leaders like hm. Coaching leaders is my passion. When I make a difference to a leader, I know many people will benefit from hisher/ growth!

    Thank you for writing this article to share your thoughts.

  • Tammy Redmon
    Posted by Tammy Redmon, Olympia, Washington | Jul 07, 2008

    All points well taken. The quick simple steps are accurate and necessary for businesses of all sizes. For those without employees yet, it prepares the road for what is to come.

    The other factor that is important in all 4 steps is Inspire a Shared Vision. My personal favorite. The leader and all leaders within the organization are in a role to inspire others to come up under them and perform. While Mission/Vision/Values are important, if they don't inspire they don't work.

    Model the Way - that is the other key point. I have worked with companies that have values in place and the leaders are modeling them to the downline. That can breakdown a positive culture quicker than anything.

    All good points for a place to start for sure! I like your reminder to post those Values! it tells people who you are up close and personal.

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  • education
  • corporate culture
  • culture
  • mike ridpath
  • ridpath
  • evergreen team concepts
  • bellingam
  • whatcom county
  • seattle
  • mission statement
  • mission
  • vision
  • core values
  • how to cut and paste an article
  • corporate advice for an indie audience
  • how to condescend to sole proprieters

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