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Pam  Hoelzle- Wilmot
Pam Hoelzle- Wilmot
Seattle Business Consultants, Seattle Business Consulting
Edmonds, Washington
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Leadership Disorder #1 Meg The Micro Manager

1 of 10 Leadership Disorders and their Antidotes. How to...and not to....sabotoge and destroy those who follow you.
Written Nov 02, 2008, read 156 times since then.

 

Disorder #1 of 10: Meg The Micro-Manager

First, who am I to diagnose leadership illness; you ask? Only one that has suffered from it, I answer.

My leadership background includes co-leading a team over the course of 15 years in a venture I co-owned; our tribe included 200,000 clients and 600 associates. Together we rocked the lives of about 30,000 clients a week; up close and personal. Yes, the service business. On a monthly basis we were responsible for 3 million moments of truth- maybe more. It was during this adventure in the middle of this super sized, estrogen cult (550 of the 600 team members were women!) I cut my leadership teeth.

At the ripe age of 24 I thought, no I knew; I was a rock star; leader. Clearly, I was deeply unconscious. Truth was, my leadership skills were woefully inadequate for a tribe this size. Thankfully twenty some years later I've learned quite a bit in regards to leading. Currently, at the ‘even more ripe’ age of forty-five, I know longer, think I'm a rock star leader-  I've gained alot of humility...but I do know Leadership disorders sabotoge and destroy people- your people and your tribe!

So here is the first of 10 Leadership Disorders and their Antidotes:

Leadership Disorder #1: Meg the Micro Manager To lead or manage? Meg the Micro Manager. Meg’s illness began with a mild case of ‘I want control’ and ‘I’m insecure’ and grew like wild fire into the deranged disorder. ‘If I control everything I will be a success.’ Her maladjustment evidenced by angry team members, revolting fans, and followers running in the opposite direction; thanking God for their freedom.

The origins of Meg’s disease lie in her beliefs about herself, others and leadership. You see Meg is motivated by her ego and its insatiable hunger for recognition, approval and rewards. Meg didn’t choose leadership because she could not, not lead.  No, she became a leader because it appeared to be the quickest path to power, recognition and reward. She falsely believes that if she can just do enough, be enough and perform enough; she will finally, once and for all, quiet the demons within. Secretly Meg hopes no one will find out what a fake, phony and a failure she is.

Meg has this thing about being ‘right.’ If her; idea, plan, improvement, team, project is right; she’s a good manager. This is the reason she micro-manages the beggeesses (my word) out of everyone and everything. Life is one performance after another for Meg. She’s the model workaholic, excessively reviewing every detail and every task again and again and again. Some think she’s an ideal manager, all think she’s a lousy leader.

Meg's personal beliefs and insecurities infect the team she leads, I mean micro manages. The team needs to be as ‘good’ and as ‘perfect’ as Meg.  If things are done ‘right’ and on time Meg is golden, almost angelic.  Meg never met a question she liked, but is rather fond of answers. She is one of the hardest people to connect with in the world, I mean how do you talk to someone whose primary communication is a one-line directive or the same answer repeated time and time again? Meg controls her team members to the point that anti-acids are a line item on the P and L and nervous ticks are as common as a cold on her team.

The antidote to Meg The Micro- Manager: Tara the Tribal Leader

Tara’s a leader not a manager.  Where Meg is a control freak, who escapes to the bathroom to fold toilet paper squares, Tara is a visionary. She understands the importance of beginning with the end in mind and spends a majority of her time telling the ‘story’ and modeling the values of the culture. Tara is more hedgehog than fox, understanding the ‘one big’ thing her fans want. She has lazor beam like focus, and is not easily distracted or confused.

Tara is a born connector with an abundant mindset. Engaging, she attracts just the right team members to her adventures. Tara believes that people matter, they make ‘the difference’ and because of this she is downright stubborn when it comes to who gets on and off her bus. Whereas Meg manages by fear, Tara is a reality based leader.

She quickly acknowledges facts, regardless of how difficult they appear, orchestrates engaging dialogue and demands decisive action. Meg likes to talk and talk, her favorite past time is meetings. Meetings for meetings sake drives Tara batty that’s one of the reasons she created a highly connected organism integrating associates and raving fans into one large tribe that is in a constant state of communication. In Tara’s organization you cannot, not communicate.

It’s true, most people want to follow Tara, call it leadership phermones, but that doesn’t make Tara a softy, not by a long shot. She has high standards and establishes clear benchmarks of success for every team member. Her team goes ape over ‘below the bar performance,’ seeing it as a form of heresy, a cancer within that must be eliminated. Tara invests in training and development because her mantra is ‘The curious, the learned, those who grow- win!’

Status quo is a four letter word to Tara.  Most of all Tara is passionate. Passion oozes out of her, inspiring others to aim high, to engage, to live and work like no one’s watching and guess what… the extraordinary manifests: Innovation, value, enhanced lives and ROI …it’s natural for

Tara the Tribal Leader.

Pam  Hoelzle- Wilmot

Read about me at www.pamhope.com.

Learn more about the author, Pam Hoelzle- Wilmot.

Comment on this article

  • Craig Sigl
    Posted by Craig Sigl, Bellevue, Washington | Nov 02, 2008

    Hi Pam, Nice article. Please send me Tara's for my personal life and all the Megs you've got for therapy in my office. They need me ;-)

    I wonder if folks will recognize the Meg in them and how that part of them came to be.

    You certainly have become Tara from my working with you. Thanks for a great heads up article on leading that is just as appropriate for a single business owner as it is for a corporate manager.

    Craig

  • Pam  Hoelzle- Wilmot
    Posted by Pam Hoelzle- Wilmot, Edmonds, Washington | Nov 02, 2008

    Craig- I know - just wanted to highlight how micro managing can lead to tribal disasters and I'm not afraid to admit a few Meg moments in my career- it's all about being real and yes I'm Tara now ...so watch out...Carpe Diem Craig

  • Pam Meehan
    Posted by Pam Meehan, seattle, Washington | Nov 04, 2008

    Pam,

    How about if you are the reluctant leader? Not a meg or a Tara....it is a tough job when you are not 100% vested in the journey. Or are the reluctant leader...Im working on it...good article!

  • Pam  Hoelzle- Wilmot
    Posted by Pam Hoelzle- Wilmot, Edmonds, Washington | Nov 04, 2008

    Relectant in that your not bought into the vision, not aligned with the values, not buying into the journey- of the tribe or reluctant to want to lead? Two different issues. I love the word reluctant - talk to me - tell me more what is the heart of the issue for the reluctant leader.

    Thanks for the dialogue