You are right of course Ira. I'd be interested in your thoughts though on this supposedly new idea in David Meerman Scotts' "The New Rules of Marketing and PR" book that the shift is now more towards "storytelling" -- what with the web, blogs, etc -- and that writers of stories (reporters, book writers and I am sure copywriters) are the talent needed in the corporate marketing world. I don't mean to be provocative...but do you agree there is a change?
What Exactly is a Copywriter Anyway?
What exactly is a copywriter? What do they do that makes them different than a journalist, novelist or academic writer?
When you hire a copywriter to write your Web site, direct mail, newsletter or any other marketing materials, do you know what to expect? Many business professionals don't really know. They don't understand the underlying value that a professional freelance copywriter brings to the table.
For instance, all writers do more than just slap a few words onto the page. It takes organization, research, planning, writing, editing and more writing to get the final piece right. But that's where the similarities end.
One major difference between, say, a journalist, novelist, essayist, magazine writer and a professional copywriter, is that a copywriter must not only know how to write well, he needs to have business savvy in addition to knowledge about marketing, advertising, consumer behavior and public relations. This expertise is imperative when it comes to the organization and presentation of the copy.
Organization, presentation and style all factor into how the material is written so the reader experiences the correct emotions and finds the right information they needed so the piece has the best chance of having an impact on their decisions. As an extreme example, can you imagine how successful (or unsuccessful in this case) a brochure for a sports car would be if it was written academically? Salesmanship would be lost to technicalities. And if the brochure was written for the technically savvy, it would have to be a manual to get enough information included to be effective.
Now ask yourself, what is the final product being used for? Marketing, advertising, public relations, education, training, entertainment, etc. Why? The target audience that your company intends to read these marketing materials has to be the focus of the copywriting. Knowing and understanding the desired goals that your company has for the marketing piece in addition to the target audience is essential to the success of the final message.
Another major difference is the ability to shift gears in writing level and style. One day your copywriter can be called on to prepare technical writing for industry professionals and the next day write about the same products or services for the average consumer. That’s a different set of goals, education level, end use and other factors to consider. Some typical styles used for copywriting include technical, corporate, editorial, direct response and conversational. For the most part they all should have a marketing angle to promote the product or service that is central to the piece. It can be subtle or purposeful.
Why should a copywriter be able to switch gears as opposed to being a character actor of sorts? For one it’s an effective use of time. The copywriter is already familiar with the material and can step in and get the material written more efficiently. Another reason is that each copywriter brings their own personal style with them and by having the same copywriter, or a few similarly styled copywriters, producing material for your company, it will help bring a coherent message to your customers.
Other skills that many freelance copywriters can assist you with include marketing planning and design/layout advice. While most copywriters don't wear more than one hat, their knowledge and experience working with words in the marketing field gives them a unique view. And being detached from your specific business should allow them the ability to step back and see the larger picture or get closer to see the micro-view as well.
Learn more about the author, Ira Weiss.
Comment on this article
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Posted by shirley skeel, bothell, Washington | Aug 18, 2008
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Posted by Ira Weiss, Staatsburg, New York | Aug 18, 2008
I'm still reading that book right now. I've actually posted about this subject on my blog and I'll stick to it. Stories can help garnish an interest in a product or service, but they won't necessarily be the final pull that wins a customer over. After a prospective customer scrolls through the myriad of stories that abound throughout the Internet they still need to be sold. This is the case whether they read through the information provided on a seller's Web site, or the company site, brochure or other sales material.
In essence, this situation is turning reporters, bookwriters and journalists into "copywriters" depending on how much direction they are being given by the company hiring them. It's definitely blurring the distinction.
Consider this. Our lives are already cluttered with a neverending barrage of messages, distractions and entertainments. The Internet, TV, magazines, cell phones, work, play, etc. When someone is trying to find information about a specific product they need to burrow through all those messages to find the specific information they're looking for to try and make an educated decision. Of course, you do have plenty of folks who rely totally on emotion as well.
In the end, the customer will likely (or hopefully, but in sales - whatever works) choose the most clear, thought-provoking and engaging material to base their decision on. This also depends on what they are buying too. It can be stories, reviews, or sales material.
There are plenty of writers that work cross-genre. If you're able to do so, kudos. That makes you a more powerful writer and should make you more sellable.
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Posted by shirley skeel, bothell, Washington | Aug 18, 2008
Thanks for the post Ira. And I can't disagree with you. Burrowing is indeed the word for it....which makes you wonder if one of the 4 P's of marketing... "place" is really the key in the end. Who wants to burrow anyway, if someone with the info you need is right where you are.
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