Susan Cantor
Hospitality Consultant

Susan Cantor Hospitality Consulting

I gracefully and successfully orchestrate openings of 3, 4 and 5 star resorts, restaurants, hotels and conference centers across the country collaborating to create fanatically guest and staff satisfaction focused cultures and excellent execution of service. I work with existing properties in transformational change focused on providing memorable, impeccable service that brings people back again and again.

Consulting Engagements include: • Equipment, Staffing and Logistical Design Assessment • Service and System Audits and Evaluations • Impeccable Service Systems Design and Implementation • Powerful Service Culture Design and Implementation • Inspiring Pride Instilling Orientations • Effective Skill Mastering Training Programs •...[more]

I gracefully and successfully orchestrate openings of 3, 4 and 5 star resorts, restaurants, hotels and conference centers across the country collaborating to create fanatically guest and staff satisfaction focused cultures and excellent execution of service. I work with existing properties in transformational change focused on providing memorable, impeccable service that brings people back again and again.

Consulting Engagements include: • Equipment, Staffing and Logistical Design Assessment • Service and System Audits and Evaluations • Impeccable Service Systems Design and Implementation • Powerful Service Culture Design and Implementation • Inspiring Pride Instilling Orientations • Effective Skill Mastering Training Programs • Service Measurement and Celebration Initiatives

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